Store Management
Let someone else keep it running.
A store is never finished. Products change, apps update, integrations quietly break, and something always needs doing. If none of that is a good use of your time, it can be handed over.
What being looked after covers
Shaped around what your store actually needs. Some owners want everything handled, others want a specific list taken off their plate.
- Catalog and content updates. New products, price and stock changes, seasonal swaps, and the page edits that otherwise sit on a list for months.
- Product listings, photography included. If you would rather not list products yourself, we can handle the whole thing: photographing the product, writing the listing, and getting it live with the right variants and pricing.
- Platform and app updates. Keeping the store and its apps current, and checking that an update hasn't broken something quietly.
- Monitoring. Watching that the store is up, checkout works, and the integrations are still talking to each other, and handling issues as they come up.
- Integration maintenance. The connections to accounting, shipping, and suppliers, kept working as those systems change on their own schedule.
- Performance checks. Page speed and storefront health reviewed periodically, since both degrade gradually rather than failing outright.
- A regular check-in. What was done, what changed, and what is worth considering next. No mystery invoices for work you can't see.
How it works
Ongoing, but not all-or-nothing. Plenty of owners start with one specific thing.
1. Review what you have
A look at the store as it stands: what's current, what's been neglected, and what's likely to cause a problem soon.
2. Agree what's covered
We settle on which of the above is ours to handle and which stays with you, so nothing falls between the two.
3. It gets handled
Work happens, you hear about it at the check-in, and you contact us directly when something needs doing. There is no ticket queue and no account manager.
Related
Two things worth sorting out before, or instead of, an ongoing arrangement.
Store Automation
Some of the recurring work shouldn't be handled by anyone, human or otherwise. It should just stop being manual.
About automationPlatform Migration
If the store is high-maintenance because the platform is fighting you, ongoing management treats the symptom.
About migrationGuides
Background reading on platform moves and what they involve.
Browse guidesTired of being the one who fixes the store?
Tell us what keeps landing on your plate. We will work out what's worth handing over and what you should keep.